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*concept work for the DMV*

Question: How many hours have you spent waiting in a DMV line?
Answer: Probably too many...

Did you know that most of the people who wait in the DMV line can get their questions answered online?
What if there was an easy way to search the labyrinth that is the current DMV site?

Introducing The DMV Help Center.



Type in your question, and the Help Center will show a curated list of answers. If there are items that can be completed online, the Help Center will lead users to do so.






The color bars become a way to keep track of where users are in the process. Clicking a previous color bar brings users back a step.

Keeping the animations smooth and designs clean, navigating the DMV has suddenly become an easy experience.





Made with Sketch and Principle.


Let’s build something great together